Privacy Policy for Enjoy Website

Effective Date: 23 July 2023

Introduction

Welcome to Enjoy! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring the security of your information. By using our website, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide you with a seamless and personalized experience on our website. The information we collect may include:

Personal Information: Name, email address, phone number, postal address, and other contact information.
Booking Information: Details of bookings you make through our platform, including dates, times, locations, and services requested.
Payment Information: Payment card details, billing addresses, and transaction history.
Communication Data: Information from your communications with us, including emails, chats, and customer support interactions.
Usage Data: Information about how you interact with our website, including pages visited, features used, and actions taken.
Technical Data: Device and browser information, IP address, and other technical identifiers.

Use of Information

We use the collected information for the following purposes:

Providing Services: To facilitate bookings, process payments, and offer customer support.
Personalization: To tailor our website's content and services to your preferences.
Communication: To respond to your inquiries, send booking confirmations, updates, and promotional materials.
Analytics: To analyze usage patterns, improve our website, and enhance user experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing of Information

We may share your information with third parties under the following circumstances:

Service Providers: We may share information with trusted service providers who assist us in delivering our services, such as payment processors and customer support platforms.
Business Partners: We may share information with business partners to offer co-branded services or promotions.
Legal Requirements: We may disclose information if required by law or to protect our rights, privacy, safety, or property, or that of others.
User Consent: We may share information with your consent for specific purposes.

Your Choices

You can review and update your personal information by logging into your account.
You can opt-out of receiving promotional emails by following the instructions provided in those emails.
You can disable cookies in your browser settings, but note that some features may not function properly.
You can request the deletion of your account and data by contacting us.

Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage is completely secure. We do our best to ensure the security of your information, but we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. Please review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@enjoy.com.na

By using Enjoy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Last updated: 23 July 2023